I just got a response from MDT. It is saying that I can see my notifications when I log on to MDT and click notifications. It is just not giving me email notifications like it did in the past. It is all good now. Thank You all for your help!!!

Have they sent you an email confirming that you've got a "ticket?" If not, I'd contact them again, Anna.

Contact them, Anna. If you play around in "settings" or "about" and scroll all the way to the bottom, it says "contact us."